Delivery & Returns
Please note that we are currently only shipping to the United States and United Kingdom. We are working on shipping to Europe & the rest of the world at a later date.
Shipping: Shipping to both the UK and USA are free.
Delivery: Please allow 7 working days for us to deliver your product to the United States and United Kingdom.
Couriers: United States FEDEX | United Kingdom Royal Mail
Returns: At Mode Abode we offer our customers a 14 return policy for products purchased. Once you receive your products you have the right to revoke your purchase within 14 days by returning the product.
You will be refunded all payments made to us, excluding the costs of delivery which cannot be refund. Your reimbursement will be completed once we are in receipt of the returned goods. A sum may be deducted from the reimbursement if any of the products are found to have been damaged though handling by you. In which case you will be informed by us via email.
Customers will be reimbursed in either/or ways below:
(a) 10 working days after the day we receive back from you any goods supplied, or
(b) (if earlier) 10 working days after the day you are able to provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 10 working days after the day on which we are informed about your decision to cancel this contract.
All items must be returned to us in their original condition. It is the customer’s responsibility to ensure the goods are returned to Mode Abode in the original packaging to prevent any damage to the items.
We suggest you use a recorded method of carriage to return the goods as we cannot be held responsible for items lost or delayed in transit on the way back to us. Unfortunately we are unable to offer customers a free returns service.
For returns please email us directly to email@example.com
If you have any further questions please use the live chat or email firstname.lastname@example.org